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Customer Care
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Love in Every Box
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Luxury is about the complete sensory experience. Spirit Beauty Lounge is a place where you will find beautiful products that are a delight to all of the senses. Our selection process involves countless hours of research so that we can bring you the best, most pure natural, organic, ethical and sustainable products available. 

While the ultimate luxury we provide is our carefully edited selection of beautiful, high quality, eco-friendly and organic products, we also want to make sure your entire shopping experience is personalized and luxurious by offering:

Live Help chat with a natural beauty specialist to answer all of your product questions.
Free US Shipping*  always free on US orders over $50. Join our mailing list for more free shipping promotions!
Easy Returns  If you are not completely satisfied, simply return the item to us within 30 days.
Free Samples* choose any three from hundreds of free samples.

*Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with merchandise purchases ONLY.
It is our goal to provide superior service, a wide range of incredible products, and a thoughtful experience overall. Please let us know if there is any way we can improve your experience. We monitor all feedback and are constantly looking for fresh ideas!