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Customer Care | Privacy Policy
To provide you the best possible products and services, we will request specific personal information when you register on Spirit Beauty Lounge as well as when you make a purchase. Any personal information collected on Spirit Beauty Lounge is knowingly and voluntarily provided by customers and visitors to our site.

We collect your name, shipping and billing addresses, telephone numbers, email address, and preferred shipping method in order to deliver your orders promptly and to the proper location. We use your email address to send you emails following a purchase to confirm that your order was received, and provide an itemized order summary with your order number. If necessary, a representative of Spirit Beauty Lounge may contact our you for additional information needed to facilitate order processing or to update your order progress.

We may occasionally run contests and other promotions on our site in which we ask visitors for contact information (such as their email address) and demographic information (such as their zip code, age, or income level). We use this contact information to send users information about our company as well as marketing and promotional materials from our company.

We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your consent.

This site does have security measures in place to protect the loss, misuse and alteration of the information under our control. We will automatically store your credit card number and expiration date on our secure server with your account so that you will not have to fill out this information again during future visits and purchases at Spirit Beauty Lounge. This information is used solely for billing purposes when you order from Spirit Beauty Lounge and is always encrypted and transmitted safely over the Internet using Secure Sockets Layer (SSL) technology. Spirit Beauty Lounge uses industry standard 128 bit encryption, insuring that any online transaction will be secure against third party interception. It should be noted that emails to and from Spirit Beauty Lounge are not secure, therefore emailing credit card numbers to Spirit Beauty Lounge is strongly discouraged.

Any information you provide will be used to:
  • improve upon and personalize the Web site content and services to enhance your shopping experience;
  • better our customer service; and
  • contact you about Web site updates, special offers, new products and services.
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information will never be shared with other marketers.

Spirit Beauty Lounge may share non-personal, non-individual information in aggregate form with our vendors and marketing partners for research purposes. This includes aggregate data about our customers, sales, traffic patterns, and related site information. You always have the opportunity to opt-out of receiving future mailings from Spirit Beauty Lounge; please email Spirit Beauty Lounge to opt-out at opt-out@spiritbeautylounge.com

Spirit Beauty Lounge has relationships with credit card processing companies. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers' orders.

To further insure your privacy, Spirit Beauty Lounge packages and ships all product from our location in Brooklyn, NY. No fulfillment agency or additional third party will have access to your personal information.
Spirit Beauty Lounge reserves the right to share personal information with legal authorities to the extent required by law.