Customer Care | Shipping
Most orders are shipped within 24 hours, Monday through Friday. Orders placed on Saturday and Sunday are processed on the following Monday. If there should be any delay in shipment or if a product is temporarily out of stock we will notify you right away via email or telephone. If you order more than one item and one or more of your items are backordered, your in-stock item(s) will be held until your backordered item(s) become available.

Orders are shipped via Fedex or USPS.

*Next Day orders must be placed by 12 noon EST to be shipped the same business day.*

Complimentary U.S. Ground Shipping is available when you spend $50.00 or more, and will automatically be available at checkout. Free Shipping is not offered in combination with any other offer unless otherwise specified. Use of discounts and coupon codes may disqualify an order for free shipping.

As part of our green commitment, your order will be shipped in new P.C.W. recycled or biodegradable packaging or in boxes or material we reused.

International Shipping Terms

Your purchase of items on this website for shipping to any destination outside the US implies your consent to the following terms.

Items in your order that are designated for shipment to countries outside of the U.S. are subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The purchaser/recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier you select (Fedex or USPS) or your country's customs office.


When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States. This means that as the purchaser, you are responsible for and are considered the owner of the package in tracking and tracing your package once it is tendered by the shipping carrier (Fedex or USPS).

If you refuse a shipment, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Spirit Beauty Lounge. This amount will be deducted from your merchandise refund.